Contact US

Bussiness Time:

1. Online Support Time from 9:00AM to 18:00PM Beijing Time, Monday-Friday
2. If you have any question regarding the application of any OBDSTAR product, please contact one of our professional technicians.
3. Due to time difference, we maybe unable to reply you timely sometimes, for this, please understand and forgive.

WhatsApp/Mobile/Wechat: +86 15972933706

Tips on After-sales service:

If you have any problem during you use our OBDSTAR tools, please feel free to contact us for help. In order to engineer can help you confirm the problem and offer solutions timely, please provide complete full information like this:
1.  The name of your tool and the serial number:
2. Specific car model and year coverage: 
3. VIN number of the car(for airbag reset function, need provide Part NO.): 
4. Specific Date when you test the car, for example: 2023.09.19
5. Which function you tested: 
6. What's the spcific problem, in general there will be error mesage, if you can provide error picture, will be better

Once we get the information, will try our best to help you confirm and offer solution asap